Privacy Policy

Effective date: October 06, 2025

This Privacy Policy describes how "Penguin" ("we", "us", or "our") collects, uses, and discloses information in connection with the Gemstone Identifier iOS app (the "App").

1. Information We Collect

1.1 Information You Provide

When you use the App, you may provide certain information directly, including:

1.2 Automatically Collected Information

The App may automatically collect technical and usage information such as device model, iOS version, app version, crash logs, and analytics to help improve the App. This data is collected in aggregated and anonymized form where possible.

1.3 Data Stored in iCloud

The App uses Apple iCloud to store user data (for example: your scan history, saved scans, preferences, and related metadata). The data is stored in your private iCloud account and synced across your devices signed in with the same Apple ID.

We do not have access to your iCloud password. Data stored in iCloud is subject to Apple’s privacy policies and terms. For more information about how Apple handles iCloud data, please see Apple’s privacy documentation.

1.4 Photo Scanning with Google Gemini

When you scan a gemstone photo using the App, the image may be securely transmitted to Google Gemini services for analysis and identification. These images are processed only for the purpose of providing scan results and are not used by Penguin for any other purpose. Processing is subject to Google’s privacy policy and terms of service. We encourage you to review Google’s privacy policy to understand how they handle data.

2. How We Use Your Information

We use the information we collect to:

3. Subscriptions & Payments

The App offers subscription packages that grant a limited number of gemstone scans or other premium features. Subscriptions and in-app purchases are processed by Apple through the App Store. By purchasing a subscription you agree to Apple’s terms and pricing policies.

We do not receive or store your payment card information. Any billing, refund, or purchase disputes should be handled through your Apple ID / App Store account. For information on managing subscriptions, see Apple’s documentation on subscriptions.

4. Sharing & Disclosure

We do not sell your personal information. We may disclose information in the following limited circumstances:

5. Analytics and Crash Reporting

We may use analytics and crash reporting tools to monitor and improve the App. These tools collect information such as how you use the App and when it crashes. Where possible we use aggregated or pseudonymized data.

6. Security

We take reasonable measures to protect the information we handle. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain the data we collect for as long as necessary to provide the App and its features, comply with legal obligations, resolve disputes, and enforce agreements. If you delete the App your iCloud-stored data may be removed from your iCloud account according to Apple’s retention rules. Images sent to Google Gemini are processed only for scan purposes and are not retained by Penguin.

8. Your Rights & Choices

Depending on your location and device settings, you may have certain rights regarding your data, such as the ability to access, correct, or delete information stored in iCloud or within the App. You can also manage your subscriptions through your App Store account settings.

To request access, correction, or deletion of data held by Penguin (outside of iCloud), or to ask questions about this policy, contact us at [email protected].

9. Third-Party Links & Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before sharing information with them.

10. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us at:

Penguin
Support: [email protected]